Legal & Patient Confidentiality

    Privacy Policy.

    Effective Date: August 2026

    Your privacy, personal health information, and medical confidentiality are sacred to me. This policy outlines how I collect, use, protect, and safeguard your data at Quartz Aesthetic Clinic.

    Scope & Compliance Framework

    Quartz Aesthetic Clinic operates strictly in compliance with Canadian federal and Ontario provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA). As a Registered Nurse governed by the College of Nurses of Ontario (CNO), I hold your medical records and personal details to the highest standards of clinical confidentiality.

    Information I Collect or Process

    I collect both general personal information and Personal Health Information (PHI) necessary to evaluate, plan, and safely administer medical aesthetic treatments:

    Contact DetailsYour full name, telephone number, email address, mailing address, and emergency contact details.
    Personal Health Information (PHI)Medical history, past cosmetic procedures, allergies, prescription medications, skin conditions, consultation records, and clinical treatment notes.
    Medical PhotographyStandardized clinical before and after photographs taken strictly for your confidential medical chart to monitor treatment progress.
    Financial & Transaction DataPayment transaction records, billing details, and appointment history.
    Digital Usage DataIP addresses, browser types, and website navigation patterns collected automatically via secure cookies when visiting https://quartz-clinic.com.

    How Information is Collected

    Direct CollectionProvided directly by you when completing medical intake forms, booking online appointments, communicating via email/text, or during 1-on-1 consultations with me.
    Automated TechnologiesCollected automatically via encrypted cookies and analytics tools during your interaction with my website.
    Integrated PlatformsReceived through secure HIPAA/PHIPA-compliant scheduling and messaging software integrated with my clinic workflows.

    How I Use Your Information

    Clinical Care & SafetyTo evaluate your candidacy for treatments, customize injection protocols, monitor healing, and maintain accurate CNO-compliant medical charts.
    Appointment ManagementTo send booking confirmations, pre-treatment preparation instructions, and post-care follow-up reminders via email or SMS.
    Administrative & PaymentTo securely process service payments, issue receipts, and manage clinic operations.
    Practice ImprovementWith your explicit consent, to send periodic newsletter updates or educational announcements regarding new treatments. You may opt out at any time.

    Disclosure & Confidentiality Rules

    I do not sell, rent, trade, or monetize your personal or health information under any circumstances. Information is only shared under strict conditions:

    Medical EmergencyTo emergency medical personnel if necessary to protect your health in an acute crisis.
    Secure Practice SoftwareWith trusted, encrypted healthcare management and software providers bound by strict confidentiality agreements.
    Legal RequirementsIf required by law, court order, or regulatory body governing nursing practices in Ontario.

    Clinical Photography & Marketing

    Clinical photography is a mandatory part of your confidential medical record to track anatomical progress. Photographs are stored securely in your private medical file and will never be shared publicly on social media, my website, or marketing materials without your explicit, separate written consent.

    Security Measures & Retention Standards

    Data ProtectionYour records are stored in encrypted, password-protected electronic medical software utilizing hospital-grade security protocols.
    Medical Record RetentionIn accordance with College of Nurses of Ontario (CNO) regulations, adult medical health records are retained securely for a minimum of 10 years following your last clinic visit.

    Your Privacy Rights & Access

    Under PHIPA and PIPEDA, you hold full rights regarding your data:

    Access & CorrectionYou have the right to request access to your medical chart or ask for corrections to inaccurate information.
    Consent WithdrawalYou may withdraw consent for promotional communications or future data collection at any time by contacting me directly.

    Contact Information

    If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact me directly as the designated Privacy Officer:

    Nurse Moti, RN

    Quartz Aesthetic Clinic

    12285 Yonge Street, Richmond Hill, ON L4K 3Y4

    Email: info@quartz-clinic.com | Phone: (289) 210-6220

    SMS Opt-In & Mobile Data Privacy

    We value your privacy regarding text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your cell phone number, you consent to receive transactional and informational SMS messages from Quartz Aesthetic Clinic regarding appointment bookings, reminders, and service updates. You can opt out at any time by replying STOP.